Marilyn
GBExcellent Service but Pricey Excellent staff and responsiveness. They show extra effort when there's an urgent client call and usually correctly report caller information and reason for the call. My reason for 4 stars not 5 is the price -- definitely pricey especially for overage calls. There should be another batch level between 100 minutes and 200 minutes. 100 minutes is not quite enough, but the jump to the next level is way more that a small to mid size office needs.
MK
GBNot what it once was At one point this was a solid service. Those days ended a few years back. What was once highly personalized, polished service is now rote, and kind of embarrassing. The receptionists seem overworked or tired. I took our business over to Abby. They are like the old days of Ruby.
A. Abrahim
GBHappy Business Easy onboarding, and great customer service, and extremely tailored services.
Christine Hordeman
GBWe love Ruby! Ruby has made a great impact on our company since we started using their services. As a growing business, we are always looking for ways to best serve both our existing clients and potential new customers. Ruby has helped in this aspect by being readily available to answer their calls 24/7, even when our team can't. Bridgette Reynolds from Ruby.com has been a delight to work with. She truly understood our needs and helped us find the best fit for our company. We love Ruby!
Mr. Michael Goldfarb
GBExcellent Service My experience with Ruby has been excellent. From ease of use, prompt customer service feedback and reliable service.