Garner, Adams & Associates Review of Ruby Ruby has been great to work with. From our initial contact with Gina to our onboarding with Ellie, everyone has been very knowledgeable about how Ruby can help make our firm more productive. They also provided outstanding hands-on assistance in getting us up and running. Ruby has saved us a tremendous amount of time so we can focus on providing superior service to our clients. I would highly recommend Ruby for any firm looking to decrease cost and increase productivity.

Not what it once was At one point this was a solid service. Those days ended a few years back. What was once highly personalized, polished service is now rote, and kind of embarrassing. The receptionists seem overworked or tired. I took our business over to Abby. They are like the old days of Ruby.

Excellent Service but Pricey Excellent staff and responsiveness. They show extra effort when there's an urgent client call and usually correctly report caller information and reason for the call. My reason for 4 stars not 5 is the price -- definitely pricey especially for overage calls. There should be another batch level between 100 minutes and 200 minutes. 100 minutes is not quite enough, but the jump to the next level is way more that a small to mid size office needs.

Really great customer service Really great customer service, varied options to help depending on needs, kind people and great answering service.

Ruby's virtual receptionist service is… Ruby's virtual receptionist service is a lifesaver for my small business. They answer my business phone and schedule consultations for new clients using Calendly. They take messages from other callers with helpful details. My clients say they are friendly and helpful. THANK YOU RUBY!