Positive and Responsive Having changed from a different service, I have found Ruby associates to be responsive and positive in all interactions. So have my callers/clients. Even the messages from Ruby come with the exact information and feedback that I need. Glad that I switched and will continue to work with Ruby into the future.

Ruby has great receptionists and a… Ruby has great receptionists and a great customer happiness team. If something arises that needs correcting, investigation, or action, the team is prompt and helpful. Would absolutely recommend to anyone who needs an answering service for their business.

Ruby's virtual receptionist service is… Ruby's virtual receptionist service is a lifesaver for my small business. They answer my business phone and schedule consultations for new clients using Calendly. They take messages from other callers with helpful details. My clients say they are friendly and helpful. THANK YOU RUBY!

#1 Answering Service Recommended! The onboarding process and setup was exceptional, Brigette walked me through everything. Everyone is very professional and great to communicate with. All of the people I have spoken with is knowledgeable and genuine. Great training of the system and features. Love the app!!

Long Ring Times & Nonworking Number That I Am Paying For Understaffed which means it is very difficult to get accurate messages or help when the app does not work. I'm on five calls, and each person has something in the background (crying baby, barking dog, sprinkler system) which also makes it hard to hear. My issue (my phone number is not getting text messages) will take ruby 10 days to fix. It's bad folks...really bad!