Ruby

805 SW Broadway #900, 97205, Portland, United States
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Ruby

24/7/365, Ruby’s friendly, US-based receptionists and chat specialists are trained to greet your customers and represent your business the same way that you would! More than 10,000 business owners trust Ruby with front-line communications. In return, they get increased sales inquiries, measurably better customer satisfaction, and up to 10 hours a month of time back in their schedules. Ruby was founded in 2003 and is headquartered in Portland, Oregon. Ruby has been named in Fortune Magazine’s “Best Small Company to Work For in the U.S.,” Inc. Magazine’s “Best Workplaces,” PEOPLE Magazine’s “Companies that Care,” and Great Places to Work’s rankings for the past seven years. Start creating meaningful connections with more customers today. at www.ruby.com or experience Ruby for yourself by calling 866-611-7829.

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Concerned customer
GB

Why do we keep paying for mishandled calls! Extremely inept in handling our companies businesses. Cannot handle call distribution to our companies successfully. Weekly mistakes. Will not take ownership of their mistakes made after their company wide upgrade - and on a weekly basis.Our businesses have lost business because of their mistakes and incapable of correcting them. Ruby had our call handling instructions but it changed on a whim by Ruby and they cannot explain why! And it takes DAYS TO CORRECT THEIR MISTAKES!

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Allison Blackwelder
GB

Positive and Responsive Having changed from a different service, I have found Ruby associates to be responsive and positive in all interactions. So have my callers/clients. Even the messages from Ruby come with the exact information and feedback that I need. Glad that I switched and will continue to work with Ruby into the future.

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Cheryl
GB

Rubyyyy!! Rubyyyy!!! We are an extremely busy office and we appreciate our Ruby back-ups so much! As the scheduling coordinator I depend on your quick messages as I navigate the busy day. We are an "all hands on deck" type of office and having all of you makes dental life easier. Not to mention, everyone there we've talked to over the few years is super nice! Thanks so much!

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Maryann Zaki
GB

Really great customer service Really great customer service, varied options to help depending on needs, kind people and great answering service.

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Mr. Michael Goldfarb
GB

Excellent Service My experience with Ruby has been excellent. From ease of use, prompt customer service feedback and reliable service.

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