Why do we keep paying for mishandled calls! Extremely inept in handling our companies businesses. Cannot handle call distribution to our companies successfully. Weekly mistakes. Will not take ownership of their mistakes made after their company wide upgrade - and on a weekly basis.Our businesses have lost business because of their mistakes and incapable of correcting them. Ruby had our call handling instructions but it changed on a whim by Ruby and they cannot explain why! And it takes DAYS TO CORRECT THEIR MISTAKES!

Excellent Service but Pricey Excellent staff and responsiveness. They show extra effort when there's an urgent client call and usually correctly report caller information and reason for the call. My reason for 4 stars not 5 is the price -- definitely pricey especially for overage calls. There should be another batch level between 100 minutes and 200 minutes. 100 minutes is not quite enough, but the jump to the next level is way more that a small to mid size office needs.

Attention attention this site is a… Attention attention this site is a complet scam we have all the proove you whant they don’t pay. They trap you with big bonus but they have the worst rtp on the market. They are from Russia so don’t trust this site very very bad experience no live support and no support at all. They just don’t pay

We love Ruby! Ruby has made a great impact on our company since we started using their services. As a growing business, we are always looking for ways to best serve both our existing clients and potential new customers. Ruby has helped in this aspect by being readily available to answer their calls 24/7, even when our team can't. Bridgette Reynolds from Ruby.com has been a delight to work with. She truly understood our needs and helped us find the best fit for our company. We love Ruby!

Excellent Service My experience with Ruby has been excellent. From ease of use, prompt customer service feedback and reliable service.