NICKOLAS F
GBThese guys rock! These guys rock!! Great customer service!! Affordable equipment. Not a hint of extractor snobbery. Thanks Extractor Depot. Definitely will be shopping here again for any and all of my extraction needs.
DI
GBWe always end up getting charged… We always end up getting charged additional shipping than what we were originally quoted and it requires a separate invoice. This does not seem very professional. Edited to add that they followed up and explained what was going on. Very courteous and corrected the issue for us!
Arthur Muntz
GBAnswered all my questions about the… Answered all my questions about the vacuum pump I ordered. I'll do a full review on the produce once I get to use it in the field. Edit: 11/29/20 The pump did phenomenal on a double hose set up I have. New inside and outside unit was installed and pumped down to 80 microns in 7 minutes and held below 100. I did swap out the main fitting for a 3/8 flare fitting. My setup is... xtractor 12 cfm pump, appion 3/8 speed Y and 2 1/2" appion vacuum hoses. Super impressed. Great product.
Geovanny
GBThe staff at Xtractor Depot were very… The staff at Xtractor Depot were very friendly and professional. They quickly answered all my questions online through email and as soon as I arrived at the facility in person. I recomend anyone that has never purchased through do so. My order was given to me right away. will definitely be going back to make future purchases.
Haley Hamilton
GBIt’s all about the money.... We are a small business just getting started. We’ve spent $4,000 in 3 weeks. We need to buy another two pumps and would be spending another $3500 on them. So as a small businesswoman, I called in and asked if they had any specials, savings, or discounts for minority businesses, shipping discounts, or ANYTHING-and Alan said no but he’d ask his manager. He called me back and said the manager said no as well. Way to support the little guys-women actually! They charge $300/hour for their help, charging $3,500 per person for a class-yet won’t work with anyone to help them succeed as well. It’s disheartening in the least.