Lonnie Crego
GBI am incredibly impressed with the… I am incredibly impressed with the sheer knowledge of the sales staff. They know the ins and outs of everything on the showroom floor and can answer all my questions. It is a pleasure each and every time that I visit the Oklahoma City branch. Their conscious effort to promote safety in this dangerous field goes above and beyond any other
Haley Hamilton
GBIt’s all about the money.... We are a small business just getting started. We’ve spent $4,000 in 3 weeks. We need to buy another two pumps and would be spending another $3500 on them. So as a small businesswoman, I called in and asked if they had any specials, savings, or discounts for minority businesses, shipping discounts, or ANYTHING-and Alan said no but he’d ask his manager. He called me back and said the manager said no as well. Way to support the little guys-women actually! They charge $300/hour for their help, charging $3,500 per person for a class-yet won’t work with anyone to help them succeed as well. It’s disheartening in the least.
DI
GBWe always end up getting charged… We always end up getting charged additional shipping than what we were originally quoted and it requires a separate invoice. This does not seem very professional. Edited to add that they followed up and explained what was going on. Very courteous and corrected the issue for us!
Charles Burwell
GBEverytime I've dealt with xtractor… Everytime I've dealt with xtractor depot they help me when I need it and explain the products when I have questions. Last order I made a mistake about when to ship my products. The customer service representative fixed my problem with the quickness making me look like the hero. They go above and beyond every time.
Geno
GBI've been a customer for 1 year I've been a customer for more than 1 years now and I don't feel like a customer, I feel more like family. Everytime I need something or want to make some changes the staff know the right direction to point me. With the help of Greg I managed to actually double my production with one simple small change. Thank you so much Greg at Extractor Depot Cheers, Gene