Betsy
GBVery impressed I sent several files for transcription. They all were transcribed extremely well and were delivered more quickly than promised. The price was very reasonable. When I called with a question I got an answer right away – from a live person. I'm very busy and really appreciate that level of customer support.
Robert Muncie
GBThey provided excellent customer service when I was in a pinch and needed quick transcriptions done. GMR was able to keep in touch and provide tech support to me during a time I needed several "rush" transcriptions done. Without their help (over a weekend of all times) my company wouldn't have been able to catch up on the mountain of work we had accumulated. The transcripts delivered were accurate and ready to be turned into soundbite scripts.
Stef
CAResolved my issue in no time I realized my credit card was double charged for a transcript and Vanessa Almodovar was awesome! She was responsive, assured me that she'd look into it and keep me up to date throughout the 2 days it took to remove the charge. I find it rare that companies are willing to take the time to be proactive about where your issue stands and I'm thrilled that GMR was willing to go that extra mile. I highly recommend GMR for its services.
Greg Ewing
GBGMR did an awesome job on my… GMR did an awesome job on my transcription order. We had multiple corporate meetings we needed transcribed with many attendants. The transcripts were done quickly and accurately. We were very happy with the service and will be using GMR for the upcoming meetings.
Sheaton Baskerville
GBSomewhat disappointed As I was reviewing the transcripts I was also listening to the audio. Many words were missed or excluded and some of the words were recorded as unaudioable, however I was able to hear what was being. I also paid for verbatim, but many "ums" and other like words were missing.