Melissa Abad
GBSufficient GMR was a good service. The challenge was their transcripts that used both languages. Also, if sending more than one transcript, expect them to come back in different formats. I've had some that include people's names - to indicate who spoke when. I've had others where it was just interviewer and interviewee. One transcript I had a challenge with was one that was split - because there were 2 languages. They were 2 different transcripts - one had time stamps the other didn't - so when thinking about how to put them back together, I had a hard time - until I listen to the recording.
Gary Sweetman
NZOverall the transcription service worked well, and with positive results The work was done promptly, and good quality. There was some confusion over the billing process, which made things a little complicated, but we received helpful input from GMR Management, and the matter was quickly resolved.
Marc Hoffmeister
GBwish I'd found them sooner I don't see how a transcription service can be any better. so far everything has worked exactly as advertised, prices are reasonable, and transcriptions so far have been very accurate. Love the website interface. A huge time saver for me - I'll be using them a lot more in the future!
publichealthphd
GBthanks very easy to work with and prompt delivery. I use them often, and would appreciate it if we could get the bulk discount when we exceed the minimum number of minutes over time, instead of waiting to upload all the files at once. This would help us maintain our timelines.
Richard Leonard
GBNot Satisfied I dictated several simple letters with invoices. I received one long narrative back. I paid before I could review as always therefore, I couldn't tell there was a problem until it was to late. Needles to say there is no way I can send this to a client and will have to have it redone. I sent a message to the company and am waiting for a response. I am very interested to see how the company will fix this issue.