Persistence pays off I was finally able to get my refund after emailing the IT division. They were able to finally get me a digital refund check & I took it to my bank today. I did not get any help from two different calls to customer service first.

The Checkbook.IO Team Offers Excellent Customer Support The Checkbook Team offer industry leading customer support. They get to the bottom of any issue quickly and always resolve within that business day. They are easy to reach using their Chat Support Line who is closely aligned with the tech team to get any answers we might need. We have worked with them since the early days when their innovative CEO PJ was starting this groundbreaking company! Now they have built an amazing team. Anthony is always super knowledgeable. This year, we have also worked very well with John and Rose!

My bank wouldn't accept check I received from Checkbook,Inc I returned Slim Candy for refund as directed. I wasn't getting any credit on my charge card so I called. They said the time since I ordered was so many months prior that they couldn't credit charge account. They would email a refund check to print & take to Bank. My Bank wouldn't accept the check. (They had never seen anything like this before.) You can call me if have more questions. 651-779-9959.

Checkbook has been a solid partnership… Checkbook has been a solid partnership for our company, with streamlined automated notfications that go out to each deposit. Our company uses their ACH deposit (essentially our direct deposit vendor) as we send 100 -200 DD's daily. They have a great importing feature, reconciliation feature, and just overall forward thinking, clean UI that appeals to the eyes.

Nearly 3 years and in totally satisfied! I’ve been using this service for almost 3 years as a recipient and for almost two years as a sender for the company I work for. I haven’t had any issues. The only problems my customers have faced are user error: payment emails going to spam, entering information incorrectly, etc. The customer service has been excellent, too. It seems the majority of these bad reviews are surrounding one person's issue. Not really a fair look at the service as a whole.