The Checkbook.IO Team Offers Excellent Customer Support The Checkbook Team offer industry leading customer support. They get to the bottom of any issue quickly and always resolve within that business day. They are easy to reach using their Chat Support Line who is closely aligned with the tech team to get any answers we might need. We have worked with them since the early days when their innovative CEO PJ was starting this groundbreaking company! Now they have built an amazing team. Anthony is always super knowledgeable. This year, we have also worked very well with John and Rose!

Using Checkbook.io has been a great… Using Checkbook.io has been a great pleasure. I have almost 100 real estate agents in my office and they love the system. It has really been a time saver. Thanks for all the help.

Persistence pays off I was finally able to get my refund after emailing the IT division. They were able to finally get me a digital refund check & I took it to my bank today. I did not get any help from two different calls to customer service first.

Worst company ever I have been working with ppoc for years and never had an issue. Checkbook one day decided to suspend my account without any notice. I didn’t realize until 2 weeks later. And they wanted ppoc to contact them if I ever want to get my account back. But PPOC customer service didn’t understand why my account got suspended and why checkbook need them. They refused to do so but they did resent my payments by PayPal. Checkbook literally suspended my account and stopped my payment when their client didn’t have an issue. The customer service representatives are quite stupid. They can never answer my questions right. I’m asking about something they are telling about something else.

Nearly 3 years and in totally satisfied! I’ve been using this service for almost 3 years as a recipient and for almost two years as a sender for the company I work for. I haven’t had any issues. The only problems my customers have faced are user error: payment emails going to spam, entering information incorrectly, etc. The customer service has been excellent, too. It seems the majority of these bad reviews are surrounding one person's issue. Not really a fair look at the service as a whole.