Outstanding customer service and products… I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their products! They patiently answered all of my questions and went beyond what I had expected of them by doing research for me to find a knife that would best meet my needs. These people are incredibly service oriented, I wish more would follow their lead. I would buy from no other company after my experience with folks at The Knife Merchant.

The Knife Merchant was a great company to deal with … The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slightly big for my daughter. When I contacted Knife Merchant, they immediately sent out a size small with a label to return the original order! Excellent customer service that you don’t find much anymore. And, they didn’t beg for this review like so many companies do; I wrote this because they were great to deal with! I highly recommend The Knife Merchant!!

A+ customer service I had a glitch with the online checkout but only took one phone call to remedy. The knife I ordered was delivered in short order with an incredible finishing hone on it and was ready to go straight out of the box. The knife was precisely as described in the online store and I could not be more pleased with the quality and attentive customer service. Will absolutely buy my future knives through them.

The price was great The price was great, the delivery was quick and the knife is excellent.

I appreciated receiving the item in time I appreciated receiving the item in time for Christmas. There wasn't much extra time to get my order shipped and it arrived across the US in time with the extra $5 shipping fee.