Sparky
GBGreat Experience Great company to do business with. This was my first purchase from Knife Merchant and it won’t be my last. Quality products, great communication and fast delivery. Thank you!
Mary Ferrell
GBOutstanding customer service and products… I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their products! They patiently answered all of my questions and went beyond what I had expected of them by doing research for me to find a knife that would best meet my needs. These people are incredibly service oriented, I wish more would follow their lead. I would buy from no other company after my experience with folks at The Knife Merchant.
customer
GBGood customer service I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one Thanks
Clint Johnson
GBKnife Merchant is a top notch company Knife Merchant is a top notch company. There was a slight problem with an order I placed for a knife and I called and spoke to David about it. While I had him on the line, I asked if it was too late to change from the petty knife I'd ordered to a Miyabi petty knife. He made it happen and due to the shipping delay on my original order, he gave me a price break on the Miyabi and shipped it via 2 day for free. I plan to return and buy several more Miyabi knives. While my new Miyabi is not the only Japanese knife I own it is the finest knife I've ever used.
ELW
GBThe price was great The price was great, the delivery was quick and the knife is excellent.