customer
GBCut specific steels! Excellent selection! App could work better with phone screen. I absolutely love that they specify the #cut of sharpening steels.
Carrie Vezina
GBThe Knife Merchant was a great company to deal with … The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slightly big for my daughter. When I contacted Knife Merchant, they immediately sent out a size small with a label to return the original order! Excellent customer service that you don’t find much anymore. And, they didn’t beg for this review like so many companies do; I wrote this because they were great to deal with! I highly recommend The Knife Merchant!!
Mary Ferrell
GBOutstanding customer service and products… I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their products! They patiently answered all of my questions and went beyond what I had expected of them by doing research for me to find a knife that would best meet my needs. These people are incredibly service oriented, I wish more would follow their lead. I would buy from no other company after my experience with folks at The Knife Merchant.
customer
GBGood customer service I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one Thanks
Carole Mueller
GBBeautiful knives Beautiful knives Well packed and shipped promptly Much wider selection than Amazon, especially for the type I prefer. Also customer service very accommodating when I ordered incorrectly