My carpet order got lost in the system... My carpet order somehow got lost in the system and so it was quite delayed in shipping. It was really hard to get in touch with the company but eventually my phone call went through after a couple weeks of emails/messaging through the portal. The carpet arrived though and is good!

I was nervous about ordering an area… I was nervous about ordering an area rug on line so I called the company who was very gracious to help me. Her reassuring manner gave me comfort on ordering on line. The carpet was delivered quickly. Couldn’t be happier with their service.

Excellent service and quality Two questions were answered promptly when asked through the website. The custom-sized carpet runner was delivered within a few days. It appears to be of good quality.

Great quality and value Great quality and value, rapid shipping, and excellent delivery service. All around great job.

Constantly need to check the status of… Constantly need to check the status of the order. These guys are unable to deliver a product. Constant excuses. Now the shipment is “returning to sender” because if “incomplete address”. Don’t waste your time, there are thousands if carpet sellers out there. Search somewhere else.