Great quality and value Great quality and value, rapid shipping, and excellent delivery service. All around great job.

Buy with caution I special ordered the mountain retreat series tropical sea mosaic tile from a local dealer/storefront but it took awhile to arrive. My contractor miscalculated the amount needed and we were short about a sheet and a half. I searched online to see if I could order somewhere with fast shipping so that I could have my project completed quickly.I was thrilled to discover I could order it here and get it quickly! I did receive my order within a few days, which was the only positive about ordering from here. Unfortunately both sheets had chips, scratches and cracks throughout and for $25 a sheet, I would expect beautiful tile. I sent an email with pictures to the email listed for customer service with no response. I then followed up with a phone call and was redirected to their online ordering department where I left a message, also with no response. Absolutely horrible customer service because there isn’t any. They were happy to take my $50 for a damaged product but not even willing to acknowledge my dilemma through any of the communication sources they provided at the time of order. I have no means to replace my tile or find a resolution.

My carpet order got lost in the system... My carpet order somehow got lost in the system and so it was quite delayed in shipping. It was really hard to get in touch with the company but eventually my phone call went through after a couple weeks of emails/messaging through the portal. The carpet arrived though and is good!

I am very impressed with the quality of these tiles! I am very impressed with the quality of packing these special tiles for shipment. The single box of tile was protected within a larger box that was filled with a sufficient amount of packing peanuts. Not a single tile arrived broken. And, the tiles arrived within a week of ordering. At the least expensive price per box and shipping cost that I could find for these unique tiles that were needed to complete my project.

Good price and service Our rugs were shipped in a pretty timely manner and came in as expected. They were shipped from different places and came at different times. We used the Chat function to get more detailed status updates between the different rugs. It was accurate and courteous. The only slightly negative thing was the online status lagged the actual shipping status by a few days.