Poor response The company’s reply to my original post was “ We are very sorry to hear this has been your experience, Lawrence. Please reach out to our Customer Care Team at 855-225-2183 so they can help sort it out for you.”. I’ve been calling that number for over two weeks and get the run around. They say a contractor will call with 24 hours or that the person handling my warranty claim will call me but it never happens. This is a company that doesn’t live up to its warranty and sales claims.

Having the converse was not taken… Having the converse was not taken lightly.Both my wife and I are both in our mid seventies and possibility of falling getting out of our bath tub weighted heavily. Over the year experience different faucets and find America Standard set a standard I could rely on. Keeping that in the walking was our choice. THANk yOU

I called to get a quote on April 25 2024 I called to get a quote on April 25, 2024 and when they asked if they could call me back if we got disconnected, I said no, that I would call them back if we got disconnected. The woman I spoke with said she could not give me a quote or even continue the phone call if I refused to let her call me back upon disconnection, and then she hung up on me... Seriously!!!!

Installation quick Installation quick, good cleanup. Had slight problem after few weeks and it was attended to quickly and well done.

What a disappointment The company withdrew more money than owed or approved. Tub was installed in July by September tub leaking causing damage to my ceiling and walls. Reported this on 09/09 AS returned call 09/11 Did not hear from AS again until 9/17 It is now October my ceiling and walls are still damaged I called 10/02 only to be told someone would contact me. We should be able to do minus stars