Buy American Standard Walk in shower is better than expected, totally professional crew friendly and courteous and cleaned up after completion. American Standard truly holds a high standard in their products and installation. Can't say enough about it. A excellent experience A+++

The jetted/heated tub The equipment, the installers were on time, clean & efficient and completed the job in just 1 day. The price was about 1/3rd less than another company I got a bid from. The American Standard product will heat the water where the other product did not. The American Standard salesperson gave me his phone number where I could call him directly, which I used, and he was there to answer my questions.

Beautiful work Beautiful work! Love, love my shower! Love how the store came to me, that was my very first experience, pleasant. Really made me at ease and enjoyable experience. Professionalism, informative, friendly From shopping to installer's. The installer's courtesy in cleaning, went on and beyond services, Soo appreciated it! Not to mention how confident they are in there materials and services that they offer LIFE TIME warranty! It's a win, win. Thank you so much... Blessings around your business and ALL within ☺️🙏

I had an American standard walk in tub… I had an American standard walk in tub placed in my home for over 20 grand. Had all the inspections done ,including my hot water tank .It passed with flying colors. My husband and I tried the tub and it worked great for half way thru you get ice cold water each time. Then I was told to get a bigger hot water tank installed when I was upset that I can’t use my tub. It is almost a 21 thousand dollar shower chair! I’m still making payments and haven’t had a soaking bath in years now! I miss my old tub! At least I could soak in it . I’m in Cronic pain . What a waste of money! As long as they get their sale. I wish I could undo the damage that was done ,so sad 😢

Poor response The company’s reply to my original post was “ We are very sorry to hear this has been your experience, Lawrence. Please reach out to our Customer Care Team at 855-225-2183 so they can help sort it out for you.”. I’ve been calling that number for over two weeks and get the run around. They say a contractor will call with 24 hours or that the person handling my warranty claim will call me but it never happens. This is a company that doesn’t live up to its warranty and sales claims.