So nice once it was finally done. The install was late being done but once done it was beautiful and we have enjoyed it. On the sad part it was not fully paint ready as you can see the circles in the ceiling where the electrician made the holes to run the power for the tub and the the toilet chain keeps hanging up causing the toilet to run and waste water. Also the new vanity that was installed after needing to remove the old one to get the new tub in has a cracked sink and the free return date is running out and the caulking around it was poorly installed. sadly the repair man has been to busy to come by.

Installation quick Installation quick, good cleanup. Had slight problem after few weeks and it was attended to quickly and well done.

We recommend American Standard! I was very comfortable with the American Standard sales rep. He was knowledgeable, with a background that created confidence that he knew what he was talking about. Scheduling was timely, within 2 weeks of when we met with sales. The installation team was amazing. They showed up on time, prepared for the job, and were very respectful of our house and property. When they ran into an issue (old houses frequently have issues), they came up with a plan and executed it. The finished product is very pleasing, exactly what we wanted and better than expected. Overall, we were pleased with American Standard from start to finish. They were not our least expensive option, but they were definitely a good choice.

Don't believe what they advertise as… Don't believe what they advertise as far as discount go, such as Medicare. It's just a tool to get a foot in the door. There was no mention of any kind discount, especially, medicare. I ended up paying $22000. So far I have no complaint about the installation or product reliability. I had thought the price should have been in the area $15000.

Greatly Satisfied We learned there is no product comparable with American Standard Walk-In Tubs. Our sales rep is personable and knowledgeable. We were confident when we signed our contract. The installation timeline was as expected. The installation team was excellent. We have had our tub about a month and we are enjoying it and benefiting from it. My husband always preferred showers until now. Added bonus--our cats love to play on the tub (when not in use, of course). Very cute!