Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.

The shopping experience at your company… The shopping experience at your company was fine. But the product was not what I expected. I was looking for the older style K-4652-A-O Toilet Seat from approx. 15 years ago which was a lot better product and more comfortable to sit on.

Towel bars and ring to update our bathroom fixtures Purchased a 24" towel bar, a 24" double-towel bar and a towel ring, to replace the ones in our bathroom. Love the brushed nickel. Very well made bars and ring. Very satisfied with our purchase.

awesome service my order was processed… awesome service my order was processed and delivered within the time span given. It's exactly what we wanted and will be back to shop again with your company.

Delta Faucet purchase. I purchased a Delta faucet w/o sprayer attachment not realizing that I could not use my existing sprayer. After receiving the purchase I needed to return and then purchase the faucet with matching side prayer. The sales person on the phone was very friendly and helpful and so we completed the order and within 4 days (over a weekend) I received the replacement and have been very happy with it. It was installed today. The entire process was positive and I will be using Hausera again in the future.