I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.

It was a pleasure navigating your web… It was a pleasure navigating your web site,it made locating what I was looking for pretty simple. The quality of the product was a pleasent surprise. You guy's are not the cheapest in the world, but your worth every pennie. Great job, I'll certainly do buiseness with you again.

Good job-excellent on line coverage of… Good job-excellent on line coverage of the Moen kitchen faucet line. Shipped promptly- all detail boxes checked- tracking number presentation seamless and convenient. No problems and Big Brown [UPS] got it here promptly.

awesome service my order was processed… awesome service my order was processed and delivered within the time span given. It's exactly what we wanted and will be back to shop again with your company.

Hassle free returns & great customer service I recently purchased bathroom faucets (Hansgrohe Metris C), Undermount Sinks (Kohler Ladena), and a shower system (Hansgrohe Raindance) for my bathroom remodel from them. Prices were reasonable after a 10% discount. Shipping was quick and everything arrived intact and on time. During the installation we found that there was an issue with the finish of the shower valve cover plate. They replaced the entire valve kit without a hassle. We are very happy with the customer service and will shop here again.