Updated review UPDATE: as soon as I posted my review a representative of Hausera reached out to me to resolve the issue. They expedited another tub to me just in time for our remodel, which is currently underway! The tub is gorgeous and I thought it was great that the company resolved my issue so quickly and without question. So happy I can update this review with good new! ——————————————- I hope to update this review soon but I never received a tracking number after I received confirmation of my purchase. My husband called to see how long the item would take to arrive since we need it for a bathroom remodel, we were told 5-6 business days. It’s been 11 days and still no update, he called again for an update and was given the tracking number. Now we have to try and track our VERY expensive purchase down through UPS. Not really happy at the moment and our bathroom remodel is scheduled to start next week!

Delta Faucet purchase. I purchased a Delta faucet w/o sprayer attachment not realizing that I could not use my existing sprayer. After receiving the purchase I needed to return and then purchase the faucet with matching side prayer. The sales person on the phone was very friendly and helpful and so we completed the order and within 4 days (over a weekend) I received the replacement and have been very happy with it. It was installed today. The entire process was positive and I will be using Hausera again in the future.

Ordering the faucet over the internet… Ordering the faucet over the internet was a pleasure. The product came in as promised and worked as described in the description. It was installed within an hour. This included, turning off the water, removing the old faucet, installing the new faucet, turning on the water and putting all tools away. After a couple of weeks the faucet is still working. It also has a lifetime warranty.

I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.

Lower price Lower price, fast delivery and 1st quality Delta product. Wil order again for our 2nd bathroom remodel.