Great products and quick turnaround! We ordered a week before our Oktoberfest party, and everything was shipped the next day, arriving the day after that. We were worried that our order wouldn't make it in time, but Oktoberfest Haus delivered! Really fun products and a big variety, which made our party that much more fun.

Nice webstore, but improvement is possible. I find your website to be easily navigated and divided into relevant categories. Sales are good and products show a good but not always comprehensive variety. Customer service may not immediately know the answers but does obtain them. I was surprised to find no way to receive notice when a certain item will return to stock! Overall quality of products is good, however a recent shipment of wooden ornaments were missing a few small pieces; so still room for improvement.

Great customer service. I ordered products and had a problem with delivery because USPS messed up delivery status. I called Oktoberfest Haus and they immediately fixed the problem by shipping and overnighting the products I ordered again which cost them money. They put customer service over profit, they truly care about the customer. Great customer service great pricing great company.

You can trust Oktoberfest I happened upon an Oktoberfest celebration in downtown Chicago and saw some very cute hats that I wanted to buy for our church Oktoberfest. It was easy to locate this company and they had the products I was looking for at an affordable price. Ordering was easy and the items were shipped right away.

great service and product I had to get a costume within the week and had to trust the estimated date of delivery. It came exactly on the estimated date. The Gretchen costume was surprisingly of good quality. I checked the sizing chart first and ordered one size larger than expected based on the chart. It was a perfect fit. Be sure to check your actual measurements, not the size you think you are (or want to be). Overall very satisfied with the order process and the product. I'll check this store out for my husband's costume next!