Prompt Delivery, ease of ordering I was pleased with the ease of web/online ordering. Checkout page was easy to navigate. Order was delivered in a very timely fashion and the product was as shown on the website, nothing shoddy about the merchandise. Very pleased with the overall experience.

Great products and quick turnaround! We ordered a week before our Oktoberfest party, and everything was shipped the next day, arriving the day after that. We were worried that our order wouldn't make it in time, but Oktoberfest Haus delivered! Really fun products and a big variety, which made our party that much more fun.

Great shopping experience! Was in a pinch and needed an Oktoberfest costume in a hurry. The website was very detailed, the size charts very very accurate (unlike some other big name comapanies I've previously used). Ordering online was very easy, and they made sure to keep me posted on expected delivery time via e-mail. The costume exceeded my expectations. It was very well put together, and quite a bargain! Great company/experience, and I'd recommend them without hesitation.

Great customer service. I ordered products and had a problem with delivery because USPS messed up delivery status. I called Oktoberfest Haus and they immediately fixed the problem by shipping and overnighting the products I ordered again which cost them money. They put customer service over profit, they truly care about the customer. Great customer service great pricing great company.

Thank you Anna! This is the first time I have ordered from Oktoberfest Haus and I was very pleased with the excellent service they provide and quick response to questions. Always seemed to deal with Anna (unless they are all called Anna), she was very pleasant and helpful. Thank you!