Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

We waited weeks for a Miele dishwasher… We waited weeks for a Miele dishwasher and after purchasing on line confirmed a Miele factory technician would install the appliance. When it did arrive almost 5 weeks later only the company’s installers arrived. They did not know what they were doing and spilled water all over the floor from the old dishwasher. We’ve bought 3 refrigerators and 2 sets of washer - dryers from AHA and this is the last purchase. If you want Miele installation confirm in advance as you will get from Miele a free second year of warranty.

Derrick Nguyen and the delivery team… Derrick Nguyen and the delivery team were terrific! While other places in the area couldn't deliver for a month, we got a washer and dryer for a lower price within a few days. I'll definitely use them in the future.

Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

the overall transactions (in the store… the overall transactions (in the store ) was okay. the item that i purchased refrigerator was out of stocked so i waited for about two weeks. the thing was the people who delivered it. this person was one probably the rudest person he trampled several of my plants on the walkaway. keep on mumbling "profanities " in spanish. overall experienced is not smooth.