Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

Better Than Expected We needed a refrigerator rather quickly and our first choice was not available without a 2 month wait. I wasn’t sure about 2 freezer drawers on this LG, but this model met all of our other requirements and we really like it now. Generous storage space for our needs, especially in fridge doors. Delivery and installation went extremely well, and after a couple of weeks, we’re very satisfied with our purchase.

I spoke to Amber I spoke to Amber. She was very polite, professional and knowledgeable. She took my order over the phone, and she got me a free extended warranty because my husband is a retired AF disabled veteran. She checked availability and I received my Frigedare Frost Free Freezer in 5 days and no delivery fee. I love my freezer. It has all the space I need and the brushed S/S finish is perfect.

the overall transactions (in the store… the overall transactions (in the store ) was okay. the item that i purchased refrigerator was out of stocked so i waited for about two weeks. the thing was the people who delivered it. this person was one probably the rudest person he trampled several of my plants on the walkaway. keep on mumbling "profanities " in spanish. overall experienced is not smooth.

Great experience! Emergency appliance shopping was not something I was looking forward to. I was greeted by John Eaton as I walked in and John's easy demeanor and extensive knowledge made my decision making a snap. I never once felt pressured and knew he was looking out for my best interest. While I won't say it was a fun day, thanks to John it was enjoyable. I am thrilled with what I bought and if the delivery/install goes as smoothly as the purchase I will never shop anywhere else for appliances. Also good to mention that COVID-wise I felt completely safe: available hand sanitizer, social distancing, masks, plastic counter shields.