Kate
GBHad a good experience buying a new washer & dryer Just successfully bought a new washer & dryer, all virtually. Had specs sent, info emailed back & forth, a few phone calls, the delivery & installation was done. Still need to find out about the rebate, but other than that, it was a very good transaction. The Electrolux models have been great! Thanks.
Casey
GBDelivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.
JVM
GBGreat service and delivery I ordered a washer and dryer pair through Airport Home Appliance but soon after, was notified my initial selection was back ordered due to production delays. While that was disappointing, Ken, the sales rep, quickly assisted me in finding an alternative as I couldn’t wait that long. He provided a great suggestion that I intimately went with. He was courteous and efficient, and got the order placed and delivery scheduled quickly. The delivery team notified me the day prior to the delivery date, also called ten minutes prior to make sure I was home. When they arrived, they were friendly, installed my new washer and dryer, and tested it before they left. My overall experience was seamless and easy!
Rick Arneal
GBWe waited weeks for a Miele dishwasher… We waited weeks for a Miele dishwasher and after purchasing on line confirmed a Miele factory technician would install the appliance. When it did arrive almost 5 weeks later only the company’s installers arrived. They did not know what they were doing and spilled water all over the floor from the old dishwasher. We’ve bought 3 refrigerators and 2 sets of washer - dryers from AHA and this is the last purchase. If you want Miele installation confirm in advance as you will get from Miele a free second year of warranty.
MR
GBI spoke to Amber I spoke to Amber. She was very polite, professional and knowledgeable. She took my order over the phone, and she got me a free extended warranty because my husband is a retired AF disabled veteran. She checked availability and I received my Frigedare Frost Free Freezer in 5 days and no delivery fee. I love my freezer. It has all the space I need and the brushed S/S finish is perfect.