I have been ordering from Stone Stream… I have been ordering from Stone Stream for some time now. I recently ordered a filter I haven't connected yet because I want new shower hose. Customer service are great even those it's online. I had issue once that got resolved in timely manner and enable to trust buying a filter and replacement shower head. I love it.

order electric head URGENT UPDATE After promises of sending STILL not arrived, not a good start for this company at all, Someone pls pick this up and deal with it or give money back ASAP PLEASE order electric head, still heard nothing, got a tracking number which doesn't appear anywhere on royal mails apps, can't contact by phone ad no one answers no one replies to emails either pls ensure this arrives promptly or arrange a refund within next 3 days thanks 163831 order number

Don’t buy if you want better water pressure Water pressure sees the most minimal of improvement. There are constant drops of water pressure as well. An absolute waste of money, don’t fall for all their marketing lingo and pretty pictures. They’re not truthful about their trustpilot rating on their website. Be vigilant before you buy.

I have always used Stone Stream but no… I have always used Stone Stream but no more. Bought the new Eco lux 9 mode shower head to find it does not fit into the suction shower head holder that I had purchased from them previously. Nothing on the website to indicate this and they have not answered any email queries. I believe you can tell how good a company is by their customer service. They have failed miserably. Won't be using them again.

Excellent product Excellent product! I love the soft water now that I’ve been using the filter for a while. It really makes a difference. And when I had a problem with the shower head leaking, they sent me a new one right away with no charge. I’m so glad I got this and I hope it will last a long time!