I like the actual shower head, but connectors leak I like the actual shower head, love the fact you can stop the flow, that aspect is perfect for washing my dog or just cleaning the shower area. My main problem with this brand is the connections, they are plastic and constantly leak. We got 2 replacements and still same issue. So any savings we’d be getting are literally going down the drain with the leaks. Customer service is good, but this brand just isn’t for our particular shower.

DO NOT BUY FROM THIS COMPANY So we were very excited to receive our new shower head kit. We waited and it came eventually bit slow, but tracking number provided which was good. Upon opening the box the first concern was the quality, very poor. Almost unfinished in parts, the plastic didnt seem to knit very well together. We thought lets not judge a book by its cover and give it a go, but Oh My Word what a disappointing experience, if the head was not at the exact right angle the water didnt come through the spray holes just ran straight out of the head. Decided that we had no option but to return as per their literature, messaged, again, again, again automated response. Then finally a glimmer of hope a response, this was a query from them as to whether my shower was electric, reply....wait...wait..wait. Nothing. The silence is deafening, i have asked for a return address to process a return and refund...silence. So it looks like small claims court for me, what a horrendous product and non existent customer service. DO NOT BUY

There was some trouble at the beginning… There was some trouble at the beginning with the courier company being EVRI (previously known as Hermes) but after that was changed to Royal mail, I’ve got my parcel. It’s a nice bit of kit and the hose & stones I got in the bundle have come in useful. I brought this item because I wanted to improve the pressure in my shower, but to be honest this shower head hasn’t really change the pressure much. I should really preface by saying I have an electric shower, and that might actually be the real issue. The water is definitely smoother though and feels really nice to touch.

I have always used Stone Stream but no… I have always used Stone Stream but no more. Bought the new Eco lux 9 mode shower head to find it does not fit into the suction shower head holder that I had purchased from them previously. Nothing on the website to indicate this and they have not answered any email queries. I believe you can tell how good a company is by their customer service. They have failed miserably. Won't be using them again.

Don’t buy if you want better water pressure Water pressure sees the most minimal of improvement. There are constant drops of water pressure as well. An absolute waste of money, don’t fall for all their marketing lingo and pretty pictures. They’re not truthful about their trustpilot rating on their website. Be vigilant before you buy.