Good deal I found on TikTok I ordered a towel warming bucket from an ad I saw on TikTok. It took 13 days for my order to arrive which was a little disappointing, but they were nice enough to refund the extra costs I paid for expedited shipping due to the delays. The product itself is great, i'm glad I ordered one. Also, customer support was great and I got an email reply within a few hours both times I asked for an update on my package.

Scam & wont respond to issues Twice I received broken merchandise and now they will not respond to me about a refund or even online store credit even though I've contacted them more than 10 times! I think this place is a scam. Do not use them! I've reported them to the BBB, and they can't even do anything since they aren't a 'real' store.

Our first order with Ellure We ordered multiple sconce lights for a client's patio which we were redoing, and we have no complaints. Good quality and customer support. Will likely be ordering again for future projects.

Quick, simple, and high quality Recently bought the Kyoto Pendant Light for one of my rental properties- looks absolutely stunning. Bought 2 more for my other homes.

Support 11/10 Experience i got the towel warmer from Ellure for my daughter for her birthday. Unfortunately when her and her boyfriend were transporting it into her dorm, they dropped it down the stairs, it broke. I contacted ellure support not expecting much, but they sent me a new one for free. Absolutely amazing support from a business. Will definitely shop here again.