Absolutely do not order from this… Absolutely do not order from this scamming company. Spent $3,600 on light fixtures that arrived completely broke and not as described. The lights were advertised as exterior lights and really are interior lights. They will not respond to me emails, they don’t answer the phone. If you order from this company you will get scammed out of your money.

Good customer support Good customer support! FedEx said my package was delivered but it was not. I contacted Ellure and they shipped me a replacement. I can't review my purchase yet because it is not yet installed but I will update once that happens.

Great shop Super fast shipping, ordered some home decor items (chunky pillow and tabletop fire pit) and they arrived undamaged and were a lot higher quality than I was expecting off of an online store. Great store 10/10.

WHERE IS MY ORDER?? IDK 🤷‍♂️ I ordered the towel warmer on February 12th it said typically ships in 3-4 business days. By February 17th it still had not shipped so i sent an email asking for the status of my order. 1 hour later i got an email saying a shipping label had been created. Later i got an email confirming my product was being shipped. On February 25th there still had been no change to the order tracker on usps so i again sent an email asking for a status update on my order. 2 days later i got a response saying it was being shipped from overseas and they had no way of tracking it until it was received by usps. Now it is march 16th and there still is no change on the usps order tracker. I have sent an email everyday for the last 4 days asking for a refund because the product was a gift for my wifes birthday and it has come and past. I still have no response. im probably out $140.

Scam & wont respond to issues Twice I received broken merchandise and now they will not respond to me about a refund or even online store credit even though I've contacted them more than 10 times! I think this place is a scam. Do not use them! I've reported them to the BBB, and they can't even do anything since they aren't a 'real' store.