Scam & wont respond to issues Twice I received broken merchandise and now they will not respond to me about a refund or even online store credit even though I've contacted them more than 10 times! I think this place is a scam. Do not use them! I've reported them to the BBB, and they can't even do anything since they aren't a 'real' store.

SCAM. PRODUCT NEVER SHIPPED/RECEIVED/FAKE INFORMATION PROVIDED I placed an order with them since they are a US company. They then said they shipped the item from China - I NEVER received it. I contacted them numerous times, only to receive a fake tracking number. I disputed with my credit card company, and thankfully, received the money back from them, but NEVER from Ellure. They would simply never respond to any of my inquiries.

Good customer support Good customer support! FedEx said my package was delivered but it was not. I contacted Ellure and they shipped me a replacement. I can't review my purchase yet because it is not yet installed but I will update once that happens.

Great shop Super fast shipping, ordered some home decor items (chunky pillow and tabletop fire pit) and they arrived undamaged and were a lot higher quality than I was expecting off of an online store. Great store 10/10.

Just received my plates I ordered and I… Just received my plates I ordered and I love them! Figured I'd leave a review here because when I checked for reviews of the site before I ordered I couldn't find any..