I purchased a towel warmer and I never… I purchased a towel warmer and I never received tracking and I still haven’t received the product. It’s been over a month. The customer service is horrible. I will never purchase from them again. A horrible experience. Do not shop at this place.

Support 11/10 Experience i got the towel warmer from Ellure for my daughter for her birthday. Unfortunately when her and her boyfriend were transporting it into her dorm, they dropped it down the stairs, it broke. I contacted ellure support not expecting much, but they sent me a new one for free. Absolutely amazing support from a business. Will definitely shop here again.

Super fast shipping Super fast shipping, product was actually good quality unlike most online stores.

Good deal I found on TikTok I ordered a towel warming bucket from an ad I saw on TikTok. It took 13 days for my order to arrive which was a little disappointing, but they were nice enough to refund the extra costs I paid for expedited shipping due to the delays. The product itself is great, i'm glad I ordered one. Also, customer support was great and I got an email reply within a few hours both times I asked for an update on my package.

Quick, simple, and high quality Recently bought the Kyoto Pendant Light for one of my rental properties- looks absolutely stunning. Bought 2 more for my other homes.