I ordered my sheets on Black Friday I ordered my sheets on Black Friday . My order was processed , I received an order number , my card charged. THREE days later I received an email stating the sheets I ordered were not available and there wouldn’t be more. Instead they recommended a product $200 more expensive and less quality. Three days later meant all the Black Friday and cyber Monday deals were over. Not impressed with Between the sheets and very disappointed .

Love the quality of the sheets and comforters. Love the quality of the sheets. The only place I could find the color I love, blush, for many years, although no longer available which makes me very sad. The comforter and pillow quality is the best quality I have found ever. And I love the candles that Between the Sheets has custom made--my favorite being the Stella candle. Their customer service is always excellent and the merchandising of products is beautiful.

I shopped at the South Coast Plaza … I shopped at the South Coast Plaza location. Not customer service oriented. Kindof snotty with attitude. Sheets are very very expensive. I feel I can get sheets that are good at Macys. Also they have a terrible return policy.

Each encounter has been fruitful Each encounter has been fruitful, informative and enriching. My purchase has always exceeded the cost with greater value. I love the store in Del Mar, the best. The ladies there are passionate ! And, have insightfully informed my decisions of items purchased, from their experience and use of the products with unambiguous detail.Respectfully, Randall

ABSOLUTELY LOVE the store ABSOLUTELY LOVE the store, but the Italian sheets I purchased are very much a disappointment. I was advised to use their laundry soap, and I used a special linen soap that I already had...which could be part of the problem, but the sheets tend to be scratchy after the first wash. I researched and found that if I use diluted hair conditioner in the rinse cycle, it helps the fibers to lay flat and smooth, thus not scratchy. This helps. The fitted sheet is extremely deep and doesn't work well on my platform bed.