I ordered my sheets on Black Friday I ordered my sheets on Black Friday . My order was processed , I received an order number , my card charged. THREE days later I received an email stating the sheets I ordered were not available and there wouldn’t be more. Instead they recommended a product $200 more expensive and less quality. Three days later meant all the Black Friday and cyber Monday deals were over. Not impressed with Between the sheets and very disappointed .

I shopped at the South Coast Plaza … I shopped at the South Coast Plaza location. Not customer service oriented. Kindof snotty with attitude. Sheets are very very expensive. I feel I can get sheets that are good at Macys. Also they have a terrible return policy.

Won’t shop there again. The only thing high about this store are their prices! I purchased a very expensive soap dispenser at their Palm Desert store that rusted within a month of use. Then purchased $400 sheets. The color was wrong and I tried to return the unopened package the next day. The snippy store employee pointed to their very fine print “no return policy”. I was forced to exchange for a color I really didn’t want. These sheets are like sleeping on dried corn husks even after several washings!! $400 YIKES!! Go online and purchase Beech Model sheets. Like sleeping on a cloud AND ONE FOURTH the price!

Sheets are 1 star, store and items 5 I bought many items at the location at Newport off PCH. It was hard to figure a rating. I felt the workers were very friendly and everything I bought held up fantastic. I bought a wooden bowl I was able to make in to a custom sink which looks fantastic and the lighter I bought is the BEST lighter for candles I have ever purchased! Looks great and completely durable. They would have a hard five stars but here is the problem. It’s called Between the Sheets and the absolute WORST product they carry are the sheets. No warranty, no money back or exchange. I spent over two grand on sheets because I purchased two sets to rotate. Both sets the fitted sheets shredded and got holes. You can’t just purchase a fitted sheet, you have to buy another set. I have purchased many sheets over the years, both expensive and cheap and these are the only ones that shred, tear along seems and get holes. Note: they don’t allow reviews from more than 1 year.

I love this shop I love this shop! Linens, décor, gifts. I had to special order a dust ruffle for an adjustable bed. It was a strange request at the time because these beds were just becoming popular. The team helped me brainstorm and the dust ruffle turned out perfect! Always fun wandering through the aisles and finding a treasure.