In general a very good experience; just one minor hiccup. Everyone we dealt with was extremely knowledgeable and courteous. All our questions were answered and there was no high pressure salesmanship. Our door was ready even sooner than originally promised and it looks fine. The one sliding panel originally received was incorrectly sized, but a replacement of the correct size was fabricated, delivered and installed within one week. Not sure whether the error was made by the Glass Castle personnel who measured or by the factory where the panel was fabricated, but it didn't significantly delay our project.

easy to work with , excellent customer service and competitive pricing I recently got framless shower doors for 2 baths and a sliding glass door for tub enclosure from Glass Castle. I would highly recommend them for their excellent customer service and competitive pricing. I got 2 other quotes before deciding to go with Glass Castle. You can be sure they will be there if you had any problems with your order

Attention to detail in installation lacking... The shower door was not centered-it was off by a 1/2 inch-so it did not line up with the end of the tile accent in the shower area. It seems very obvious when you look where the hinges were secured to the wall...the tile accent extends a 1/2 inch. When the installers came back to see the discrepancy they argued with the contractor about the placement of the door...the accent tile extends past the door a 1/2 inch; had the door been positioned exactly in the middle of the saddle then the door and tile would have lined up perfectly...will unfortunately have to live with it!

Beautiful shower doors! Glass Castle was so great to work with from the first encounter at a home show right through to installation. They were patient and contributed valuable information while we choose just the right glass and style for our shower doors. We just love the doors and the purchasing experience was so pleasant. I highly recommend Glass Castle and in fact, have already passed along their information to people who have admired their work in our house.

very happy i have trusted and used them for 15+ years