Very happy 1st time customer. This is the first time we purchased a life-like tree without seeing in person. We chose to purchase a 9' tree from Treetime over other online vendors because of their 3 season warranty & great after Christmas sale. Our new tree arrived in the stated 2-3 days. We found assembly of the 4 sections & connecting the lights easy & were thrilled with the appearance, even without the fluffing! Can't wait for the 2024 holiday season to see it decorated with our 50 year+ collection of hand-crafted ornaments from around the world.

Sturdy Construction And Easy to Use I was able to find what I was looking for easily. I did have questions, and Marsha at Treetime helped me out. I purchased the rolling duffel storage bag for a tree I own. The bag is made of thick, durable fabric, has sturdy stitching, zippers and straps. It even has a spot for a label. It was easy to load our 7.5 ft. tree into the bag and secure it, using the instructions given. My husband and I were thrilled with how easy it was to pull with the sturdy handle to roll & carry to its storage spot. So much easier than storing the tree in the box it came in. I/we are very pleased with this bag and plan to buy another for our smaller tree.

Your staff made our purchase very easy Your staff made our purchase very easy. For some reason our original tree order did not get registered. Your staff person found it, got it squared away. And when I said I wanted to order the storage bag she added extra lights to it to get the order qualified for free shipping. That saved us a little money. It was very good service.

Outstanding Customer Service Tree Time helped me to locate the right size replacement bulbs for my 8 year old Christmas tree that was purchased from them. The Tree Time Representative was very patient and went out of her way to help me. I appreciated that.

Shipping was fast and easy Shipping was fast and easy, tree setup was straightforward and once you fluffed and arranged all the branches, it was a beautiful tree. the reason for 4 stars instead of 5 is because there are more green lights than red or blue. and the green lights stay on more than the other colors. it may have been better if they blinked more so the green color wasn't so strong.