David S.
GBGreat Quality and Exceptional Customer Service I found the selection and purchase process very easy... And Customer Service went way above and beyond by calling me to let me know there was a discount code I hadn't used. That was beyond white glove customer service. I will definitely recommend Treetime to others!
Nana
GBVery happy 1st time customer. This is the first time we purchased a life-like tree without seeing in person. We chose to purchase a 9' tree from Treetime over other online vendors because of their 3 season warranty & great after Christmas sale. Our new tree arrived in the stated 2-3 days. We found assembly of the 4 sections & connecting the lights easy & were thrilled with the appearance, even without the fluffing! Can't wait for the 2024 holiday season to see it decorated with our 50 year+ collection of hand-crafted ornaments from around the world.
Tom R
GBThe product has very little realism The product has very little realism. The assembly instructions don’t match the tree. The metal pole holding the sections together is longer than the insert holes therefore the metal shows. The prices for this product is very highly inflated even with the sale. It is not worth the price.
Ali & Chris
GBShipping was fast and easy Shipping was fast and easy, tree setup was straightforward and once you fluffed and arranged all the branches, it was a beautiful tree. the reason for 4 stars instead of 5 is because there are more green lights than red or blue. and the green lights stay on more than the other colors. it may have been better if they blinked more so the green color wasn't so strong.
KMP
GBOutstanding Customer Service Tree Time helped me to locate the right size replacement bulbs for my 8 year old Christmas tree that was purchased from them. The Tree Time Representative was very patient and went out of her way to help me. I appreciated that.