customer
GBFast shipping and our 4.5 multi prelit… Fast shipping and our 4.5 multi prelit tree is adorable! Super easy to put together, only two sections. Yes, it took two people about 20 minutes fluffing the branches (and there is a “hole” where we couldn’t get branches to fill-we turned it to the side and hung an ornament in it), but we love it. The tree was 350 lights prelit, and we added another 200 because my husband lives lights. I think the tree is fine with the 350, but do enjoy it with the additional ones. Bought a bag from Covers & All to store it assembled and upright.
Craige
GBYour staff made our purchase very easy Your staff made our purchase very easy. For some reason our original tree order did not get registered. Your staff person found it, got it squared away. And when I said I wanted to order the storage bag she added extra lights to it to get the order qualified for free shipping. That saved us a little money. It was very good service.
Denise K.
GBGreat choice for limited space Bought the 7’ Arrow Spruce as we recently downsized to a small cottage in a retirement community. We wanted a tree that would take up little space to store. We also wanted a tree with a real presence - not a small table top tree. This tree was the perfect choice. It came within 5 days, packaged well, and easy to assemble.
no name
GBExcellent customer service Excellent customer service. Very slow on delivery. Product disappointing. First tree was poorly lit. Several dark spots with non-movable lights. Sent photos to company and 6 days later a replacement arrived. This tree ‘tilts’ to one side (not erect), very thin or missing branches around bottom of the tree also a few holes throughout…in general, the pre-lit exposes very large electrical connections within the tree. 2 out of 2 not good trees. When second tree was reported on Dec 23rd we were told to refer to return policy …which was ‘return within 30 days of receipt and before Dec 23rd’. Well that didn’t work either! Who wants a Christmas tree that ‘leans’? Not us!!!
Dennis Langford
GBGreenskeeper storage unit I purchased the large Greenskeeper storage unit. It was delivered in a timely manner, was easy to assemble. I say good job Treetime. Thanks Denny