5 stars!! I wish I could remember his name.. I have ordered two chase covers from this company, both suburb quality and as I only needed the second one due to a gross miscalculation on my part I had to call and work through my problem, not only was the advice helpful and sound I was left with the feeling that someone had genuinely cared and wanted to help. 5 stars..

Portland experience It was an uneventful experience! Following the measuring directions e ordering was user friendly. The chimney cap fit’s precisely as outlined in the directions. Assembly is simple, anchor bolts and masonry drill bit was provided along with construction adhesive. Not necessary to run to the hardware for parts and/or tools!

customer service had a issue with the 6 in pipe connector that came with kit. Called fireside and they sent the correct piece after verifying which stove i had. Replacement part was shipped with expedited shipping. I will definitely be using fireside for any wood burning stove needs.

The copper chimney cap we ordered… The copper chimney cap we ordered arrived in masterfully crafted packaging and met our expectations without reservation. Staff helped us by phone design exactly what we wanted and it did not disappoint. Beautiful design; meets code for our son’s gas fireplace. Would buy again from this company without reservation.

The fit was perfect The fit was perfect. It could of not have worked out any better if you actually came to measure and install it yourself. Good quality material and workmanship. Saved a bundle of money from the quotes I received from various chimney people. Glad I found your internet site and have recommended your company to others in my development. Will be using you next year for the other chimney on my house.