Outstanding shipping and product Outstanding shipping and product. Liner ends were cut perfect and wrapped to prevent cuts. Shape was retained and pipe slipped into adaptors with no effort at all saving time AND blood. Fireside Chimney is my new go-to supply house.

Portland experience It was an uneventful experience! Following the measuring directions e ordering was user friendly. The chimney cap fit’s precisely as outlined in the directions. Assembly is simple, anchor bolts and masonry drill bit was provided along with construction adhesive. Not necessary to run to the hardware for parts and/or tools!

Tech Support Bill was very helpful over the phone. Talked me through the whole installation process and figured out exactly what I needed with my current setup. Liner arrived super fast and was able to install before the next snowstorm!

customer service had a issue with the 6 in pipe connector that came with kit. Called fireside and they sent the correct piece after verifying which stove i had. Replacement part was shipped with expedited shipping. I will definitely be using fireside for any wood burning stove needs.

Good quality, great service The customer service was great. They knew exactly how to answer my questions and I made the purchase with Confidence. The product was easy to assemble and install. They included EVERYTHING I needed, including extra screws! The quality is excellent. I would only hope that all my on-line purchases could result like this one did. Excellent.