Excellent Inventory! Futonland had great inventory, experienced and knowledgeable salesperson and quick turnaround time for delivery. The delivery guys were very efficient and set up my sofa/daybed in a relatively short time. Everyone from Futonland was helpful and respectful. I would definitely recommend this place!

Excellent customer service Excellent customer service. They arrived on time, got right to work, and were very professional.

Professional and efficient service Ordered a futon for my mother-in-law, with all the extras. Damien and Igor who handled the sale were extremely professional and efficient, getting in touch with the building management, keeping me and my MIL up to date with any developments, scheduling the delivery and disposal of the old broken futon in one fell swoop.

Great customer service We live in a rural area and must often order items through the internet. Then we cross our fingers, hoping our order will arrive undamaged in a timely manner. Disappointment is frequent. But not only did our deliveries from you arrive in splendid shape, the guys carried it up the long flight of steps with smiles on their faces. I wish Metropolitan could deliver everything to us. In the time between order and delivery, you guys kept in frequent touch--Patrick most recently but several others as well--assuring me my purchase was moving along as expected. And then you asked if I'd like to have an earlier delivery...wow. You put the lie to "businesses care about cash, not customers" trope. Thank you!

Amazing customer service from Abdul! I just ordered futon and mattress from Abdul over the phone. I had spoken to him several weeks ago and he was professional, friendly, helpful, patient, knowledgeable and kind. For those reasons, I called him when I was ready to order and he gave me such great customer service, I felt the need to write a review today. Ask for Abdul and you won't be disappointed! Can't wait for my futon to arrive!