Overall wonderful Overall wonderful! I placed my order and they reached out to me the same day to explain the order and delivery process, and to make sure all the details of my order were correct. Product came as described and is wonderfully comfortable.

The Futon sales person was very helpful… The Futon sales person was very helpful and knowledgeable. I was able to test the mattresses for satisifaction. The sale person was patient and kind

Amazing customer service from Abdul! I just ordered futon and mattress from Abdul over the phone. I had spoken to him several weeks ago and he was professional, friendly, helpful, patient, knowledgeable and kind. For those reasons, I called him when I was ready to order and he gave me such great customer service, I felt the need to write a review today. Ask for Abdul and you won't be disappointed! Can't wait for my futon to arrive!

Great customer service We live in a rural area and must often order items through the internet. Then we cross our fingers, hoping our order will arrive undamaged in a timely manner. Disappointment is frequent. But not only did our deliveries from you arrive in splendid shape, the guys carried it up the long flight of steps with smiles on their faces. I wish Metropolitan could deliver everything to us. In the time between order and delivery, you guys kept in frequent touch--Patrick most recently but several others as well--assuring me my purchase was moving along as expected. And then you asked if I'd like to have an earlier delivery...wow. You put the lie to "businesses care about cash, not customers" trope. Thank you!

The customer contact was just so great The customer contact was just so great. And I did all of my business by phone long distance. I never entered the store once. The chairs I ordered were unfortunately discontinued. BUT were located especially for me I felt so special 👍🏽❤️🙏🏽. They were delivered on time like promised without a problem. The delivery guys were 👍🏽 great. THANK YOU SO VERY MUCH TONY FROM FUTON LAND FOR ALL OF YOUR HELP 👍🏽😁. Satisfied customer. (BOSTON )