W. Roger Dandy
GBReview after receipt… Would not do this review prior to receipt of my order which was promptly dispatched and is now in place on our GREAT Napoleon Prestige Barbbie.
Ed
GBThis company stands out for customer service and so pleasant to deal with.… This company stands out for customer service and their willingness to be as helpful as possible. It was a mistake by me in ordering the wrong item, but they were able to come up with a solution, I never thought of. They kept my cost to a minimum. It was an amazing experience.
Ms Katherine DArcy
HKI mistakenly ordered a Viking storage… I mistakenly ordered a Viking storage drawer that I thought was a warming drawer. All telephone mailboxes were full and no one picked up on a Saturday. It was delivered on a pallet and the shipping box had been opened prior to delivery. I am waiting to see if my email gets a reply.
Matt
GBI have used HPC gas fired inserts for… I have used HPC gas fired inserts for years. Typically higher end builds. The customer service and knowledge of the components has been a great experience everytime. I know I can call and get down to the details and nobody get lost in translation. The shipping is fast. Support is great. Makes me look good and keeps downtime minimal for such places as resorts...which expect quick service from me. Thanks.
Sonia
GBFast service! Fast service! I received what I wanted! It looks great! Thank you!!! My recent experience with another company trying to purchase same burner cover was awful! They kept saying it was coming! I gave up and cancelled that order!