Golfer, not runner
GBGreat Customer Service No problem with Spotix. The item ordered had an incorrect description from the manufacturer that Spotix was unaware of, and I had to return the item. Spotix was very courteous & prompt with free return information & label, and I received a full refund. I will definitely order from Spotix again should the need arise.
kevin e
GBVery fast Very fast, I’ve been searching for this part for a couple years now all the local fireplace experts didn’t seem to even want to mess with it so thank you
Ms Katherine DArcy
HKI mistakenly ordered a Viking storage… I mistakenly ordered a Viking storage drawer that I thought was a warming drawer. All telephone mailboxes were full and no one picked up on a Saturday. It was delivered on a pallet and the shipping box had been opened prior to delivery. I am waiting to see if my email gets a reply.
Tad
GBI appreciated your website and online… I appreciated your website and online ordering. I had a few questions and used your chat service. I got a prompt reply and the representative was very helpful. That was yesterday and I see it shipped today so looking forward to seeing it. I appreciated that shipping was free but would have passed on the damage insurance if I had the option.
Zane
GBFantastic customer service Fantastic customer service! I ordered a match light fire pit burner kit and when it all arrived some parts were missing due to the fact FedEx ripped a gigantic hole in the package which allowed some of the parts to escape. After contacting customer service they replaced the missing parts at no charge and had them sent out next day. Very impressed.