A real person The person to person contact is the most important aspect of dealing with City Shade. Just knowing that a real person is on the other end makes the experience worth it.

Everything with this order went…better than expected! Everything with this order went smoothly...from assistance with placing the order through on-time shipping and delivery. They did everything they said they would. The drapes are beautiful and made in the USA! I'm very pleased with my purchase from this company and would recommend them.

Everything was great from all the Help… Everything was great from all the Help ordering the swatches to ordering the materials and getting them shipped out was a pleasurable experience. It wasn't a super big order, but you guys and girls handled it like it was $1 million project. It was a simple process and that goes a long way. Thanks again.

The shade looks beautiful The shade looks beautiful and is perfect for our bathroom. The guide to measuring the window helped ensure that it fit perfectly.

The Rep who helped with my order was… The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.