I was pleased and impressed with Shades… I was pleased and impressed with Shades Of Light. They double packed each fixture in a box with foam to make sure that they arrived. The quality of the fixtures were great. Just to give a comparison. Amazon sent us a $1500 dining fixture in a flimsy box from China and it was damaged when it arrived.

Shipping costs are high. I ordered two vanity sconces from the website. They were described as aged brass/satin opal. When I received them they were very brassy and unfortunately would not match the aged brass accessories that I have already installed in my new bathroom. The quality was very good but they didn’t look like the finish in the photo (which is understandable ~ it IS hard to tell the color from a photo). The problem is the original cost of shipping was $30 and it cost another $20 to ship them back. So basically I paid $50.00 for the hassle of purchasing online and then shipping back the product. I have nothing to show for my $50 investment and still have to replace the sconces. I would have considered ordering a different style of sconces from Shades of Light but it is too risky to take the chance that they too may be the wrong brass and then I would be out additional shipping costs. Buyer beware you are not refunded original shipping costs and you have to pay high costs to ship through their designated shipping service.

Andrea was very helpful with my light… Andrea was very helpful with my light fixture problem.

Ask for signature on delivery Great selection. Great quality. Complaint is about shipping. I paid $60 for FedEx and there was no specification that a very expensive light should be signed for. It was dumped in a basement mail room and went missing for several days. This was not mail. It was FedEx and should have at least been brought to my door. I blame FedEx and shipper for not specifying the package ($600 light!) should have been handled more carefully.

Positive experience and my items I… Positive experience and my items I ordered arrived in a timely manner. And I love the style of my coastal cottage fixtures.