The team was friendly, efficient & professional Every member of the team was friendly, efficient & professional. It took a long time to sort out everything but it was a huge insurance claim & there were lots of belongings to itemise. I was so thankful that the company was there to help me in a time of tremendous personal stress & I was happy with the final resolution.

great company. lovely outcome. fitted with care and attention to all details and full respect for my property great company from 1st phone call to fitting. great final fitting. polite and with great care and attention. full respect for my property. tidied up before leaving. great results. i would highly advice customers to use this company for carpets and flooring

The home visit experience. The inconvenience of shopping for carpet and vinyl floor covering was removed with a home visit. The set up of Renew was explained to me and is a fair system for all involved with an insurance claim and a loss adjusters involvement.

Absolutely terrible service Absolutely terrible service. The worst I’ve ever experienced. From constant delays to being blatantly lied to! Told by Renew they have a carpet fitter that can fit at quote they’ve offered only to be told by that fitter the price they give them is 1/2 of what they could do it for and they would not be able to take the job. All lies from the start. Only offer the price they do because it’s their own carpet supplier company - that’s why cash settlement is a fraction of true price. Even with that they don’t have fitters to do job at price quoted.

Professional workmanship It wasn't actually this company though stated it would be ..forwarded to a local company in our area ..