Darren was brilliant Darren was brilliant. professional & such a pleasure to deal with. He managed to get cerise pink lipstick that my 4 yo ruined every room upstairs. Thanks Darren 👍

The home visit experience. The inconvenience of shopping for carpet and vinyl floor covering was removed with a home visit. The set up of Renew was explained to me and is a fair system for all involved with an insurance claim and a loss adjusters involvement.

The team was friendly, efficient & professional Every member of the team was friendly, efficient & professional. It took a long time to sort out everything but it was a huge insurance claim & there were lots of belongings to itemise. I was so thankful that the company was there to help me in a time of tremendous personal stress & I was happy with the final resolution.

I had water damage on my carpets and my… I had water damage on my carpets and my insurance company passed it on to renew. WORST THING THEY HAVE DONE. 0 communication and a lot of back and forth! 5 months later my carpets have still not been replaced!!!! &every person i speak to has a different answer!!!! AVOID AT ALL COST!

Do not let your insurance company use… Do not let your insurance company use these people! Was told a date for fitting carpet and 10 minutes before they were due to arrive they cancelled after I had removed the carpets and all doors and empty the entire room then was told i had to wait another 5 weeks my mum is severely disabled and know has nowhere to even sit and they think you can stay like that for over a month. So naturally we asked for our money back at which they said we will have to pay 388 pounds because carpet is already cut what 5 weeks in advance? when it was them that broke the contract so have contacted a solicitor to help us fight this its absolutely crazy they think they can leave someone like this for weeks with no furniture or doors worst people we have ever had to deal with. Trading standards said that they broke the contract by not turning up and then putting it off for 5 weeks that's would mean we have been waiting for over 2 month and if they had let us know in advance I would not of removed everything, do not go through these people take a cash settlement and go to someone local who actually cares about there customers