Absolutely terrible service Absolutely terrible service. The worst I’ve ever experienced. From constant delays to being blatantly lied to! Told by Renew they have a carpet fitter that can fit at quote they’ve offered only to be told by that fitter the price they give them is 1/2 of what they could do it for and they would not be able to take the job. All lies from the start. Only offer the price they do because it’s their own carpet supplier company - that’s why cash settlement is a fraction of true price. Even with that they don’t have fitters to do job at price quoted.

Stephanie has been absolutely brilliant… Stephanie has been absolutely brilliant in handling our claim. She has been thorough in explaining how everything will be processed and has made sure that we will be getting the appropriate replacement value for our carpet. I really wanted to highlight her customer care as being exemplary

WELL I HAVD DEALT WITH THIS COMPANY… WELL I HAVE DEALT WITH THIS COMPANY RENEW TWICE NOW! CUSTOMER SERVICE IS EXCELLENT. Lovely kind considerate staff! DAMIEN WHO CAME TO OUR HOME HAD A PLEASANT ATTITUDE & EASY TO TALK TO. ITS A PLEASURE DEALING WITH REAL PEOPLE THAT SHOW A BIT OF COMPASSION & care about their clients. THANKYOU TO ALL AT RENEW ❤️

Professional workmanship It wasn't actually this company though stated it would be ..forwarded to a local company in our area ..

great company. lovely outcome. fitted with care and attention to all details and full respect for my property great company from 1st phone call to fitting. great final fitting. polite and with great care and attention. full respect for my property. tidied up before leaving. great results. i would highly advice customers to use this company for carpets and flooring