Very pleasantly surprised! I was somewhat hesitant to order from this site, seeing it only on facebook, & knowing there are multiple scam sites there. So I was truly pleased at the quality of the comforter/throw/bedspread I ordered when it arrived. The colors are compelling and the design seems to be well constructed (read: machine embroidered). The only reason for withholding a 5th star was how long it took for my order to arrive... over 3 weeks.

Positive and quick customer service experience I purchased some stacking shelves and forgot to purchase my second set because it was buy one get the second half off. I contacted customer service and they immediately refunded half of my purchase price and they ordered the second set of stacking shelves for me. I have never experienced customer service so positive and quick. I am looking forward to these stacking shelves coming in.

Customer service Ordered items after seeing something which appealed to me on Instagram ad. When products arrived, sadly packaging had not been good enough to prevent one item from having been ripped and others squashed. However, the customer service in dealing with this was great. Items have ordered are practical and if looking for something quirky then this is a site to consider.

I bought the vertical folding… I bought the vertical folding containers - cheaply made ripped immediately. The size of the large one doesn't seem to fit anything right - too small for trousers or jumpers but too big for t shirts.

My experience My experience was a bit different than most. Shortly after placing an order for 4 lovely pillow covers as a gift for my daughter, I found out that she had just purchased some and so didn’t need these ones. I immediately emailed the address that was provided with the order confirmation and explained my situation and asked that the order be cancelled. I received a response almost immediately (this was late Saturday afternoon) that the order had been cancelled with no penalty or further explanation needed. It was so nice to experience a hassle free resolution. I will definitely shop the site again soon.