customer
GBI had a problem and really needed to… I had a problem and really needed to discuss it. Initially I had to use a chatbot,but was soon able to communicate with a very helpful person called Fritz!!
happy
GBThe staff were amazing really helpful… The staff were amazing really helpful very passionate & informative about the merchandise Truly outstanding staff you should be very proud of them
Stephanie
GBOnline Purchasing / Returns - a delight Ordering was simple,, the deliver turned up earlier than expected which was great and the process of returning some of the items was very simple indeed by taking them to the store. The staff were extremely helpful.
Caroline Tinker
GBItem arrived damaged Item arrived damaged. But Fritz on customer service was exceptionally helpful and understanding. Free return label sent straight over to my email and a replacement posted pit straight away too. I hope the replacement arrives okay
IH
GBGreat customer service I ordered some mugs for a gift The delivery arrived promptly however , part of the contents was missing as the outer packaging had become open sometime during transit Customer service were very helpful to resolve the issue The mugs are perfect Thank you Anthrapologie