Leanne Kovacic
CHMy shirt is currently stuck in customs My shirt is currently stuck in customs. Customer service says speak to the courier. But the courier hasn’t taken any action either. Very disappointing customer service from Anthropologie. Can someone from customer service PLEASE HELP ME. An update. Now they refunded my money instead of fixing the issue and delivering my shirt. Unbelievable!
customer
NLAmazing purchase Bought a butter dish, couldn’t be happier. Such wonderful designs! Wish they would deliver all their products to the EU.
Dawn Flanagan
GBI ordered a lamp and quickly realised I… I ordered a lamp and quickly realised I could have obtained a discount so I emailed customer services to cancel the order. I received no response and few days later the lamp arrived but it was damaged and very cheaply made. The fabric was glued to the structure and this had failed. The fringing was also dreadful. I emailed again but still no reply. In the end I returned it to a shop in person. I don’t think much of anthropologies products or customer service after this experience
IH
GBGreat customer service I ordered some mugs for a gift The delivery arrived promptly however , part of the contents was missing as the outer packaging had become open sometime during transit Customer service were very helpful to resolve the issue The mugs are perfect Thank you Anthrapologie
M McCullen
GBColour doesn’t match order! Ordered two pairs of jeans in a particular colour but was sent two pairs that were very obviously not the colour advertised. Although they were quick to respond and sent a prepaid returns label, they haven’t resolved the issue of the wrong colour jeans and an obvious misrepresentation if that colour on their website… I wonder if they hope people will keep the jeans anyway, pity.