All round excellence! From a website that's easy to use and ordering being straight forward, to the presentation of the product, and the quality of the sweatshirt itself, I have zero complaints! The sweatshirt is very good quality. Sizing is spot on. I'm tempted to buy it in another colour I like it so much!

Awful customer service Bought a pajama set when visiting London. First cool wash before using them caused some of the dye to run and stain the garment. No response at all when emailing them. I then decided to call the central number but was told I could only call the specific branch. These calls rang out a number of times. Eventually getting to speak to someone there I was told I could only return the item to a shop - there are none in the South West where I live. I also was informed I only had 14 days to do so. So I now have a ruined, unused set of pajamas. Truly awful company to deal with and with a poor quality product in this case.

Online Purchasing / Returns - a delight Ordering was simple,, the deliver turned up earlier than expected which was great and the process of returning some of the items was very simple indeed by taking them to the store. The staff were extremely helpful.

The staff were amazing really helpful… The staff were amazing really helpful very passionate & informative about the merchandise Truly outstanding staff you should be very proud of them

Excellent Customer Service Excellent, order did not turn up and I had paid for Express delivery with Royal Mail. Anthropology sent a new order that arrived within 24 hours.. Fabulous staff, nothing was to much trouble. I would recommend. First time I had ordered from them. 5 *****