Misleading to say the least I found a rug, a lovely rug. I put in my basket to think about it. I got an email asking if I had forgotten something and offering free delivery. So I bought it and got stung for £59 delivery and when I complained I was told it was 'furniture' so dint count for free delivery... so why email me offering it???? I think I was seriously mislead and m not a happy customer.

Great resolution of my initial order issues I am happy to report that my gift card order issue has been resolved in the best possible way. I really appreciate this team for listening to their customers and understanding how important reputation and customer satisfaction are, especially for repeat customers like me. ------------------------------ Initial review: I ordered 2 physical gift cards for a birthday and they are still not here 2 weeks later. I called every day for a week and was told that this would be fixed and never was. Support staff were nice but ineffective, and management was unresponsive to my requests. I asked if I could convert the cards to digital cards, and they said that I would have to make another purchase. And there is no way to return the physical cards when they arrive. I just now received an email saying that the physical gift cards will be delivered on Monday, 2 days after the party Order Number AN15662574 Date Ordered Apr 7, 2024

The staff were amazing really helpful… The staff were amazing really helpful very passionate & informative about the merchandise Truly outstanding staff you should be very proud of them

All round excellence! From a website that's easy to use and ordering being straight forward, to the presentation of the product, and the quality of the sweatshirt itself, I have zero complaints! The sweatshirt is very good quality. Sizing is spot on. I'm tempted to buy it in another colour I like it so much!

I had a problem and really needed to… I had a problem and really needed to discuss it. Initially I had to use a chatbot,but was soon able to communicate with a very helpful person called Fritz!!