Colour doesn’t match order! Ordered two pairs of jeans in a particular colour but was sent two pairs that were very obviously not the colour advertised. Although they were quick to respond and sent a prepaid returns label, they haven’t resolved the issue of the wrong colour jeans and an obvious misrepresentation if that colour on their website… I wonder if they hope people will keep the jeans anyway, pity.

I had a problem and really needed to… I had a problem and really needed to discuss it. Initially I had to use a chatbot,but was soon able to communicate with a very helpful person called Fritz!!

Great resolution of my initial order issues I am happy to report that my gift card order issue has been resolved in the best possible way. I really appreciate this team for listening to their customers and understanding how important reputation and customer satisfaction are, especially for repeat customers like me. ------------------------------ Initial review: I ordered 2 physical gift cards for a birthday and they are still not here 2 weeks later. I called every day for a week and was told that this would be fixed and never was. Support staff were nice but ineffective, and management was unresponsive to my requests. I asked if I could convert the cards to digital cards, and they said that I would have to make another purchase. And there is no way to return the physical cards when they arrive. I just now received an email saying that the physical gift cards will be delivered on Monday, 2 days after the party Order Number AN15662574 Date Ordered Apr 7, 2024

Great products Great products, very nice website and good delivery service.

Great customer service I ordered some mugs for a gift The delivery arrived promptly however , part of the contents was missing as the outer packaging had become open sometime during transit Customer service were very helpful to resolve the issue The mugs are perfect Thank you Anthrapologie