Easy to navigate, comprehensive website Easy to navigate website and detailed descriptions of casters made matching them to our old ones a breeze. What an excellent source for replacements!

Fair Price Fair Price, On time delivery, Good Product. Would have given 5 stars but one of the casters was missing the grip ring on the fastening post. Update…the day after seeing my original 4 Star review, I received an email from Jacob at Faultless Caster. He informed me that a replacement was on the way. Super customer service updated my review to 5 stars. I highly recommend this company.

Look for USA model casters! The casters I bought are *not* made in China! I avoid supporting communism whenever I can. Watch what you purchase, because not all of their products are made in the USA. The casters I bought (for a few dollars more than the communist casters) are very high quality and work flawlessly.

I highly recommend Faultless Caster Very reasonable prices for American made quality casters. Customer service was easy to contact, very personable, and very helpful. I highly recommend Faultless Caster and will be doing business with them again!

Ordered on-line from Faultless Ordered on-line from Faultless, had no idea that they are distributed by a local vender. The local vendor is at the mercy of Faultless. So they have no answers for me. We purchased on 1/24/2019 and haven't heard anything from Faultless since then, we are hounding the local distributor for answer. So in turn he hounding Faultless for answers.