Frank hamzaj
GBThis company is a joke they lie This company is incredibly disappointing. They falsely claimed to have the parts I needed in stock and proceeded to place an order. However, despite their assurances they did not have them, I never received any emails from them stating they did not but only one with a 50 dollar gift card to order more from them. When I requested proof, they sent screenshots of emails that appeared to be copied and pasted. Dealing with them has been nothing but frustrating, and I have no intention of ever ordering from them again. Save yourself the hassle, time, and money by avoiding this unreliable company."
Peter B
GBTouchstone - The Sideline Recessessed Electric Fireplace This product is exactly what it claimed to be, realistic looking along with giving off a nice amount of heat. The shipping was fast and well packaged. Installation was easy with good instructions. The price was also lower than other sellers. Would definitely recommend this company.
George
GBYou have not shipped my orders. -
Brandon Rush
GBAs Described/ Arrived Quickly I received my fire pit burner as described. I was disappointed with how the item was packaged as there was no bubble wrap or anything around the burner during shipping. It appears it made it though in one piece. Otherwise, good experience.
BKS
GBThey hunt you down!! They hunt you down!!! I visited their site on a Sunday… didn’t provide any info. They used my IP to backtrace my email and mobile. Then called me to push me to buy… TWICE! CRAZY!! 2 text messages, 2 calls, 3 emails. They are harassers!