JL
GBStopped drafts at the right price I ordered two tempered glass inserts for my gas fireplaces, which were previously covered only by a metal mesh insert. The addition of the glass inserts has stopped the cold air draft from the fireplaces in my home. The price, service and delivery from Fire Pits USA were excellent!
Cindy
GBExceptional customer service and shipping process was accurate, easy, and right on time! We purchased a new grill (Mother's Day gift for me) and one of the accessories was a 14" pizza tray, specifically made for the grill. We looked at many different sites and Fire Pits USA was the only one to have it stocked, best overall pricing, and their customer service was expectional. The shipping process was smooth and right on time. Overall, the experience exceeded my expectations. Highly recommend Fire Pits USA.
BKS
GBThey hunt you down!! They hunt you down!!! I visited their site on a Sunday… didn’t provide any info. They used my IP to backtrace my email and mobile. Then called me to push me to buy… TWICE! CRAZY!! 2 text messages, 2 calls, 3 emails. They are harassers!
Benjamin Short Jr
GBI received my Napoleon Prestige 500 I received my Napoleon Prestige 500 yesterday and it appears all items I ordered are correct. The only thing preventing me from giving a 5 star rating has to do with the shipment tracking. The last check told me it had been delivered, however it only arrived the next day!
Deezey
GBProduct is not as long as advertised Product is not as long as advertised. I expected 25ft. I got 2 sections of 10ft each. I reached out to them for a solution. I received an email saying they would get back to me. Haven’t heard anything yet. A bit disappointed in their customer service.