High quality We love our new spread- it's large enough, great colors and texture, and really upgrades our bathroom's vibe

I ordered pajamas and used their sizing… I ordered pajamas and used their sizing chart and they are too small. I asked to exchange them and they said I need to send them back to china at my own expense even though the return address on the package is in the US. They offered me a 15% discount on a new order. Are you joking? Misrepresenting where you are located should be unlawful. Live and learn.

Returns are difficult Bought clothes online then wanted to return them because they didn’t fit quite right, and was told I would have to pay for return shipping from US to China. If I had known that, I wouldn’t have purchased them in the first place.

We just received our beautiful… We just received our beautiful beadspead/ comforter and pillowcases. So beautiful and it really makes our bedroom dazzle. We are impressed with the quality of the material and the construction. It will be a perfect summer blanket, too.

Returns to China are on consumer! It took forever to receive my bedding set. The set cost over 300.00 and was poor quality. I contacted Ownkoti via email regarding return information. I received a response telling me it was my responsibility to mail the merchandise back to China?? The email explained it would be very expensive and perhaps I might like a 15% discount on future products. NOT! I will never do business with this company again! Expensive, poor quality, poor customer service, and customer pays full return charges.